Sequence & Resolution
Event Date05/12/2026
Level
Incident
CategoryCracked Windshield
Flight PhaseCruise
Affected AltitudeFL380
Technical Issue Details
•Boeing 777-200 (N776AN) was operating flight AA784 from Charlotte (CLT) to Munich (MUC).
•While cruising at FL380 over the Atlantic Ocean, the cockpit windshield on the first officer's side cracked.
•Although no cabin depressurization occurred, the flight crew decided to turn around and divert to New York (JFK).
Outcome / Handling
•The aircraft descended to FL300 and landed safely at New York JFK approximately 2 hours and 40 minutes later.
•No injuries were reported among the passengers or crew.
•A replacement Boeing 777-200 (N786AN) was arranged to complete the flight to Munich, resulting in a delay of about 7.5 hours.
Current Status
•The aircraft remained grounded in New York for windshield replacement and technical inspections.
Sourcewww.aeroinside.com
Flight Information
Flight NumberAA784
Landing Runway22L (JFK)
Involved AirlineAmerican Airlines
Involved FlightAA784
Replacement AircraftN786AN
Delay Duration7.5 hours